Building on client relationships by maximizing the face to face time

There is a stage in the business cycle where the state of the economy has some companies tightening their budgets and clamping down on client entertainment spending. This is a natural response to adverse economic climates, but the companies that continue to put their clients first will always have stronger relationships. Being a client’s first choice is all about increasing your perceived value to the client despite the cost and quality of your product or service. It is entirely probable that your competition has a better product at a better price or can provide better support, but if you have the relationship your overall ‘package’ will appear to surpass that of the competition, or at least make you the first port of call for a new business quote.

The limitation of the traditional methods
Standard meetings and follow up calls, and even hosting a client at a local event, limit the amount of time that you can effectively spend with your client before the optimum time expires and the client has to leave.  So you have on average an hour for a meeting, 10 minutes for a follow-up and a few hours depending on the duration of the event. But even with the event that offers the most time to spend with your client, you can’t always effectively connect as there are many distractions that can disrupt the connection.

Apart from the odd meeting, scheduled follow-up or invite to a local event, what can you do that will make your companies value proposition the most attractive to your client?

The solution is to spend some quality time in an out of the office environment
And at Intundla Game Lode and Bush Spa near Pretoria, we have the perfect setting to get away from the distractions and spend some quality time with your clients building the relationship. Set in the Dinokeng Big 5 Game Reserve just 30 mins from O.R.Thambo, your clients will feel like they are really being spoiled.  Apart from being a picturesque venue we also have the facilities to help you really connect with your clients.

Here are just a few things we offer that you can use to entertain, connect with and spoil your client

Potjiekos Competition
Put your culinary skills to the test whilst breaking down barriers to forge stronger relationships as the meat gently tenderises over the cooking fires.

Team Building
We have many options that are only made possible (and fun) if you have the space and facilities. Mix up the teams so your company is embedded in the clients groups and compete with them as part of the same team to break down the ‘them and us ‘divide.

Toasting by the fire
There is nothing like sitting by the fire in the bush, watching the sun set and sharing company to make people feel relaxed and comfortable. Intundla has two bomas, one for larger groups and the other is ideal for intimate or smaller groups.

Fun Functions
Relationships are built over good food and good company. A themed function is the ideal way to have some fun, spoil and really get to know your clients.

Spa Treat
Book your clients into the Bush Spa for a pampering and let those objections and concerns melt away.

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